When choosing a domain name, keep it short, memorable, and relevant to your business or brand. Use keywords where naturally possible — for example, a plumber in London might choose londonplumber.co.uk. Use our domain search tool to check availability across 700+ extensions including .com, .co.uk, .net, .org, .online, and more. Every domain registered with Excels Cloud includes free WHOIS privacy protection.

Shared hosting is a general-purpose hosting solution where multiple websites share resources on a single server — ideal for small websites, portfolios, and businesses on a budget. WordPress hosting is a shared environment specifically optimised for WordPress websites, with pre-installed WordPress, automatic updates, enhanced WordPress security, and performance tuning. If you're running a WordPress site, WordPress hosting will deliver better speed and security.

Transferring your domain to Excels Cloud is straightforward. First, unlock your domain at your current registrar and obtain your EPP (authorisation) code. Then, initiate a domain transfer from your Excels Cloud account dashboard. Our support team is available 24/7 to walk you through every step at no extra charge. Domain transfers also add one year to your registration, so you never lose time on your existing subscription.

Our 24/7 support team is available via live chat, support ticket, and WhatsApp to help with any email-related issue — from initial setup and configuration to troubleshooting delivery problems and account management. We support IMAP, POP3, and SMTP protocols, and our email hosting includes webmail access, spam filtering, and virus protection.

All Excels Cloud hosting plans include: NVMe SSD storage, unmetered bandwidth, free SSL certificate, automated daily backups, Imunify360 malware protection, one-click app installer (Softaculous), free website migration, spam-free email hosting, and access to an intuitive control panel. Higher-tier plans include additional resources, staging environments, and priority support.

Installing WordPress is simple with the Softaculous one-click installer included in all our hosting plans. Log into your control panel, navigate to Softaculous Apps Installer, select WordPress, fill in your site details, and click Install — your WordPress site will be ready in under two minutes. Alternatively, our support team can install it for you free of charge.

An SSL certificate encrypts the data transmitted between your website and your visitors, protecting sensitive information such as passwords, personal details, and payment data. It activates the HTTPS padlock in browsers, building visitor trust and credibility. Critically for business owners, Google uses HTTPS as a confirmed ranking signal — meaning a website without SSL may rank lower in search results. Every Excels Cloud hosting plan includes a free SSL certificate.

SiteLock is the world's leading website security solution and is available as an add-on with all Excels Cloud hosting plans. It performs daily automated malware scans across your entire website, automatically removes any detected threats, monitors for vulnerabilities and blacklist status, and displays a visible Trust Seal that reassures visitors your site is safe. SiteLock starts from just £1.16/mo.

We offer a 99.9% uptime guarantee on all hosting plans. Our UK-based servers are monitored 24/7 with redundant infrastructure designed to keep your website online at all times. In the rare event of downtime, our technical team is automatically alerted and begins resolving the issue immediately.

Yes. All Excels Cloud hosting plans are powered by UK-based servers, ensuring the lowest possible latency and fastest load times for your UK audience. UK-based hosting also benefits your local SEO — Google's algorithm considers server location when ranking websites for location-specific searches. This makes Excels Cloud the ideal choice for UK businesses targeting British customers.